DEWA customer care service phone number, address, email
For DEWA Hayak Live chat, click here
DEWA WhatsApp: +971-4-601-9999
Mailing address: Dubai Electricity And Water Authority
P.O. Box 564 – Dubai – U.A.E
DEWA People of Determination Customer care
DEWA POD team email: POD@dewa.gov.ae
DEWA Contracts & Procurement
For Procurement, please contact us from 7:30AM to 2:30PM – Gulf Standard Time.
We will reply within 2 working days.
For purchasing tenders and tender submission, you can send your queries to:
Please contact us on:
Benchmarking Team will respond within 3 working days.
DEWA Media Centre Enquiries
We, at DEWA, our PR&Media team would like to keep in touch with you, and ready to receive any inquiry related to media content, please reach us on the below:
DEWA Technical Centers
For Technical Discussion, please use Technical Discussion Support.
For Water technical inquiries, you may visit Al Quoz Sustainable Building.
For Infrastructure NOC inquiries, you may also visit Warsan Complex.
DEWA Customer Care Happiness Center
Visit the customer care centre location for your unresolved queries online
- Future Customer Happiness Centre in Dubai Municipality, Dubai
- Future Customer Happiness Center in Dubai Festival City Mall, Dubai
- Hatta Customer Happiness Centre, Dubai
- Future Customer Happiness Center in Burj Nahar, Dubai
- Future Customer Happiness Center in Ibn Battuta Mall, Dubai
- Al Quoz Sustainable Building in Dubai
- Umm Hurair 2, Dubai