Guide to Dubai Metro

Guide to Dubai Metro

Much acclaimed as the world’s largest automated driver-less train system, the Dubai Metro has left no leaf un-turned in transforming the journey of its passengers into an incredible experience. In an endeavor to make Dubai the smartest and happiest city on Earth, the intelligent system has introduced latest technology and great features along with Nol cards, smart malls, WiFi connectivity and ATMs. Today, it has not only prioritized cost-effectiveness but also provided convenient means of travel, easy accessibility for disabled passengers, along with excellent connectivity to other public transport such taxis and buses,which made it one of the most popular, convenient and cheap modes of transportation in Dubai. It carries about 1.2 million passengers on an average day, and 355 million passengers a year. Designed to meet the highest environmental sustainability standards, it considerably contributes to the green environment by reducing carbon dioxide (CO2) emissions.

Dubai Metro Lines

1.Red Line

The Red Line, which runs from Rashidiya to UAE Exchange has 29 stations in between them. While construction of the line started in August 2005, it was opened for public on 9thSeptember 2009. The Red Line is 52.1km with 5km underground. The entire journey time on the Red Line is around 69 to 70 minutes, travelling at an average speed of 47 kilometres per hour. The Red Line has a main depot in Al Rashidiya and one auxiliary depot at Jebel Ali Free Zone.

2. Green Line

The Green line has 20 stations and spans from Etisalat to Dubai Creek. Initiated in July 2006 and opened on 9th September 2011, it covers 22.5 kilometres with 8 kilometres underground. With an average speed of 38 kilometres per hour, the entire journey time on the Green Line is around 40 minutes. Both lines meet at two interchange stations which are Union Station and BurJuman Station. 

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3. EXPO Route 2020

A 15 km. extension with 7 new stations comprising 2 underground stations starts from Nakheel Harbour and Tower (Dubai Metro) to the expo 2020 site.

List of Metro Stations in Dubai

View the list of metro stations and facilities such as near by ATM, near by Restaurants, near by Malls, inside facilities etc. through the above link.

What are the Proposed Lines of Dubai Metro?

Blue Line

It will cover 18 stations along Mohammed Bin Zayed Road.

Purple Line

It will cover 8 stations from Dubai International Airport to Al Maktoum International Airport.

Pink Line

It will run east to west with a terminus at Al Sufouh.

Yellow or Gold Line

It will connect Arabian Raches, Deira and Dubai Marina.

Dubai Metro Operating Hours

  • Saturday to Thursday from 6am to 11pm
  • Friday from 2pm to midnight
  • During Ramadan – Saturday to Thursday from 6am to midnight
  • During Ramadan – Friday from 2pm to midnight
<em><strong>Can you take your pets in Dubai Metro / tram / bus?</strong></em>

No, Pets are not allowed to bring.

Dubai Metro Speed and Frequency of Trains

The trains have a maximum speed of 90km/hr, forming a round trip of two hours and 23 minutes for the Red line and one hour and 23 minutes for the Green line. Depending on the hour of the day, trains run every 5 minutes during rush hours and every 8 minutes on normal hours

Dubai Metro Baggage Allowance

2 suitcases are permitted per passenger. All luggages must be stowed in the dedicated luggage area, which can be found in each cabin.

  • 1 x Large Suitcase with dimensions not exceeding 81cm x 58cm x 30cm
  • 1 x Small Suitcase with dimensions not exceeding 55cm x 38cm x 20cm
<em><strong>Quick Facts</strong></em>: <strong>Do you know which is the first train delivered to Dubai?</strong>

Train 5001 was the first train delivered to Dubai which is on the Red Line

Dubai Metro Usage Rules

  • Pets are not allowed in the stations and trains.
  • Smoking is forbidden in the Metro facilities.
  • Large items like surf boards are restricted
  • Eating and drinking on boarding a train is a byelaw offence.
  • Elderly, injured, special needs people and pregnant women have the choice of priority seating.
  • Fines are imposed for travelling in wrong cabins.
  • Selling or promoting, in any way goods and commodities
  • Damaging, vandalising or destroying equipment or seats
  • Parking vehicles in areas designated for metro users for a period exceeding the permitted period.
  • Spitting, littering, or performing any act that would compromise the cleanness of Public Transport and Public Transport Facilities and Services.
  • Misusing lifts or escalators
  • Boarding the Public Transport Facilities and Services by climbing or jumping
  • Opening the doors or attempting to access or leave train while it is moving between stations and stops.
  • Carrying hazardous items, including weapons, sharp tools or inflammable materials

Brief History of Dubai Metro

Dubai Metro, the first urban metro rail network to run in the Gulf’s Arab states was inaugurated by Mohammed bin Rashid Al Maktoum, the Ruler of Dubai on 9th  September 2009. The first section known as Red Line, covering first 10 stations was incepted and opened to public on that day. The Green Line was opened on 9th September 2011. Today, the metro system has eased the daily commute for thousands of workers in the emirate. The Red and Green Line was built by Dubai Rapid Link (DURL) Consortium that comprises Japanese companies including Mitsubishi Heavy Industries, Mitsubishi Corporation, Obayashi Corporation, Kajima Corporation and the Turkish company Yapi Merkezi.

Dubai Mass Rapid Transit (MRT) has a rich history that began in the late 1990s.

1997: The previous ruler of the UAE, Sheikh Mohammed Bin Rashid Al Maktoum, laid the foundations for bringing the metro inside the country to reduce traffic congestion due to the increase in population.

2008: The first train (5001) was delivered to Dubai.
2009: The Dubai Metro officially began operation on September 9, 2009, with Sheikh Mohammed bin Rashid Al Maktoum, vice president and prime minister of the UAE and executive of the Emirate of Dubai, attending the ceremony and formally inaugurating the network.
2011: The Green Line, the second line of the Dubai Metro, was opened 
2019: The Dubai Metro was the world’s longest driverless metro network during its first seven years of existence

Different Lines:

The system is divided into two main lines: the Red Line and the Green Line. The Red Line, which opened in 2009, runs from Rashidiya to UAE Exchange, and the Green Line, which opened in 2011, runs from Etisalat to Creek.

Future Developments of Dubai MRT:

The Dubai MRT is expected to undergo significant expansion in the coming years. The Roads and Transport Authority (RTA) has announced plans to construct an additional 221 kilometers of track along with 69 new stations, bringing the total length of the route to 421 kilometers with 197 stations.

<em><strong>Quick Facts</strong></em>: <strong>Guinness World Record for Dubai Metro?</strong>

Yes, As part of RTA’s public transport day in 2018, large diversified human hand chain was formed with 96 nations at Etisalat Metro station

Dubai Metro Guineess World Record for Public Transport Day

Dubai Metro Map

Click the link to enlarge the map

Dubai Metro Route-Network Map

What’s special about Dubai Metro?

  1. Fully Automated Signalling and Communication System

The fully automated signalling and communication system is supplied by Thales Rail Signalling Solutions. With the control centre integrated at Al-Rashidiya depot, the automatic train control system allows headways of between 90 seconds and two minutes. While the communications system includes in-cab signalling, on-train video surveillance, passenger information, public addresses display in English and Arabic, LED systems and Wi-Fi, emergency call boxes are fixed in the trains for safety measures.

  • Three Classes of Train Service

Each train has 5 carriages and each carriage is divided into 2 cabins. Seating arranged in a variety of ways, giving passengers the choice between Windows views and chatting with friends

  • For women and children, there is a special 12 seat car consisting of 3 flip up chairs and with more space to allow strollers and bags.
  • Gold class cabin is equipped with 18 deluxe seats located at the front of the train. This VIP cabin is more spacious with a higher level of privacy, luggage space and leather seating.
  • Silver or Standard class has standard seating arrangement for 25 to 27 seats in a combination of blues and greens.
  • Facilities for the Physically Disabled

There are special facilities for the physically disabled. Station staff is trained as first aiders and there are first aid rooms in stations.

  • Contrasting tactile guidance path to guide the visually impaired
  • Clear way finding signage
  • Dedicated spaces for wheelchair users
  • Ticket counters within easy reach for wheelchair users
  • Dedicated toilets for physically disabled
  • Lift access to all station levels
  • Platform alerts like audible bleeps on closing doors and flashing signals
  • Going Smart with Wojhati App

The Wojhati App launched by RTA in 2013, allows users to view routes, major landmarks, stops and departures, and helps plan journeys using metro routes. While upgrading its mobile services, the RTA has also introduced 5 Smartphone applications that included Public Transport app.

  • One Card for All – Nol

To bring in an integrated automated fare collection card, the RTA introduced the Nol card. It is an electronic ticketing card that holds prepaid funds to pay for fares on trains. Passengers swipe on and swipe off their cards on electronic gates when entering and leaving the metro to validate it or deduct funds. These prepaid cards can be topped-up online, at ticket machines or at ticketing offices by cash, credit and debit cards. Designed to reduce the number of transactions at ticket counters and the number of paper tickets, the Nol card offers cheaper fares than the paper ticket option even though you have to purchase it.

  • Free Parking

Dubai Metro offers free multi-level car parking with an estimated capacity to accommodate more than 8,000 vehicles.  Fines are imposed for leaving vehicles overnight.

  • Rashidiya Metro Station on red line – 2700 cars
  • Nakheel Harbour and Tower Metro Station on red line – 3000 cars
  • Etisalat Metro Station on Green Line – 2300 cars

Smart Malls at 4 Metro Stations

The smart mall concept at Dubai Metro was rolled out by RTA in alliance with Etisalat. The first of its kind globally, the smart malls offer commuters a unique shopping experience via an interactive, high-definition 3D digital screen that spans over 9 sq metres. Customers can pick from the items on show by adding them to the shopping cart and paying by credit cards. All goods are delivered at the time and place specified by the customers.

Dubai Metro Museum

Islamic Art and Arabic Calligraphy Museum displays historical manuscripts, ceramics, jewellery, calligraphy paintings from 1400 years of Islamic history.

Inventions Museum offers interactive and educational displays of inventions from various fields like astronomy, engineering, geography, mathematics and medicine.

Contemporary Art Museum is a collection of modern art from contemporary artists including paintings, designs, graphic illustrations, and models.

Visual Art Museum displays contemporary visual art including movies, documentaries, cultural and artistic multimedia creations.

Cost:

The Dubai MRT has been a significant investment for the city. The initial cost of the project was estimated to be around $3.5 billion. However, the project faced delays and cost overruns, with the final cost reaching $4.1 billion. Despite these challenges, the Dubai MRT has proven to be a valuable asset for the city, providing a convenient and efficient transportation option for its residents and visitors. The Dubai MRT is a cost-effective transportation option, with fares starting at AED 2.50 for a single journey. 

The cost of traveling on the Dubai MRT depends on the number of zones you cross during your journey. The Dubai Metro is divided into 7 zones, and the prices for a single journey are as follows:

Zone 1: AED 2.50

Zone 2: AED 4.50

Zone 3: AED 6.50

Zone 3+: AED 7.50

The Dubai MRT is considered one of the most advanced and efficient mass rapid transit systems in the world. The introduction of the MRT has had a major impact on Dubai’s accessibility and the city’s development. It has improved accessibility and connectivity, reducing travel time and congestion on the roads. As the city continues to grow and develop, the Dubai MRT will undoubtedly continue to play a major role in its development.

Integration with Dubai Tram

The Dubai Tram integrated with Dubai Metro at the Dubai Marina and Jumeirah Lake Towers stations in 2014. Footbridges are now connected creating a direct link between the two adjacent tram and metro stations for a smooth and seamless interchange for passengers between the two systems.

Dubai Metro Train, Bus, Tram, Ferry, Abra, Water Taxi new timings, road closures announced for 2024

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