Wafi Mall Customer Care Phone number, Location, Mall/Store Hours, Shops, Offers, Events, Activities

Wafi Mall Customer Care Phone number, Location, Mall/Store Hours, Shops, Offers, Events, Activities

Wafi Mall delights in its unique architecture and affordable luxury.  The authentic Egyptian pyramid complex offers a beautiful ambiance with a mix of retail, leisure, dining, entertainment and residential facilities. You can find a plethora of upscale fashion and lifestyle showrooms along with the very famous Khan Murjan souk. Not only this, Wafi Mall is always abuzz in the evenings with the Light and Sound show.

Quick Facts About Wafi Mall

  • It is one of the oldest theme based shopping malls in the UAE. The Wafi Mall’s resembles the Egyptian pyramids.
  • Owned by the Wafi Group, it was opened in 1991
  • It is located in within Wafi City in the Umm Hurair district of Dubai, just off Sheikh Rashid Road.
  • Wafi Mall has over 350 retail stores, more than 30 eateries, 5 star hotel, gastro pubs & bars, swimming pool, ladies gym, fitness club and entertainment zone.
  • Wafi Mall is the premier life of glass especially selected from mosques and temples across the Islamic world. It’s one of the largest windows of its kind
  • It offers free open air movie screening at the rooftop of the mall
  • It features a traditional style souk called the Khan Murjan Souk.
  • It is known for its light and sound show in the evenings and its mammoth Christmas tree decorations in December.

Anchor Stores

Anchor stores at Wafi Mall are Marks and Spencer, Matalan, The One, Paul, Biella and Wafi Gourmet.

Carrefour Supermarket


Carrefour is one of the leading French hypermarkets chains that provide the best quality and a diverse selection of products, where shoppers can purchase items for their every need. In addition to food and general household products it also offers electronic goods, bags and luggage, mobile phones, digital cameras and camcorders, DVDs, camping equipment and outdoor goods, stationery, car accessories, furniture, home appliances, carpets and rugs, and garden furniture.


The world-famous icon of enduring style, Burberry, offers fashion for ladies, men, accessories, watches and more.


Located on the Ground floor, the well-known British retail chain Matalan offers a comprehensive collection of quality and affordable items across home ware, ladies’, men’s and children’s clothing and footwear, all under one roof and at great prices. This popular UK retail brand Matalan is the largest in the Middle East region.

Khan Murjan Souk

The Khan Murjan souk is a traditional Bedouin style market selling souvenirs from the Arab world. It is inspired by an infamous ancient subterranean souk in Baghdad, and draws on all four corners of the Arab world, with influences from Egyptian, Syrian, Turkish and Moroccan architectural styles. The souk also has a Khan Murjan Restaurant that serves traditional Arabic cuisine.

Food Courts and Restaurants

You can grab a quick bite to eat or enjoy fine dining in the mall restaurants serving delicious international cuisine from Italian to Thai, Spanish and Indian. The Wafi Mall boasts a good number of restaurants and cafes. Outlets in the mall itself don’t serve alcohol. Licensed restaurants and bars can be found in the adjoining Pyramids complex

Wafi Gourmet– It is the city’s leading Lebanese restaurant located on 1st floor. Wafi Gourmet’s menu offers a variety of Lebanese cuisine like mezzes—arabic small plates—kebabs and shawarma. Don’t miss the dessert at the Arabic bakery inside the restaurant. And take home some ready-made gift boxes of traditional Middle Eastern sweets from one of Dubai’s signature establishments.

Wok n Soup– If you fancy an Asian dining treat, head to the food court on the 1st floor. Wok n Soup is well known for Thai Beef Red Curry, Wild Berry Smoothie, Wonton Soup, Tom Yum Soup


The 5 star hotel, Raffles Dubai is a new attraction with an incredible sense of space, service and unforgettable style. Housed within a 19-storey pyramid, it offers around 250 rooms and suites, numerous restaurants and bars, and a spa.


Cleopatra’s Spa

Cleopatra’s is the ideal retreat with separate spas for men and women. Their extensive treatment list includes facials, massages, hot stone therapy and more. You can indulge in luxurious gold baths, Egyptian style Jacuzzis and sauna, milk bath or their glamorous Medi-Diamond facial – featuring real diamonds.

Pyramid Open Air Cinema

A rooftop location, relaxed vibe and free entry make this outdoor cinema in Old Dubai’s pyramid-like Wafi Mall a popular choice. Every Sunday, giant bean bags fill up with faces scoffing popcorn and hotdogs for the venue’s weekly movies under the stars screening. Kick back, feel the breeze and get lost in contemporary Hollywood classics.

Light and Sound Show

Visit Wafi Mall and enjoy the sound and light show of the tale The Return of the Pharaohs. State-of-the-art special effects blend history, anecdotes and music every evening in an outdoor attraction. The synchronized music and images celebrate culture, spirit and diversity, with images projected across the Pyramids building in the central courtyard.

Glow In The Dark 18 Hole Mini Golf

Go 18 holes with your friends, family or colleagues with admission to WAFI Mall’s glow in the dark miniature golf course in Dubai. The sprawling course with space-themed neon covers 10,000 square feet. Shoot your ball around interactive obstacles and fun contours, with no time limits on finishing the course.

Pharaohs’ Club

It is one stop fitness destination with flexible options on memberships and day passes. The Pharaoh’s Club offers various amenities like ladies gym, lazy river and outdoor pool, squash and tennis courts and dedicated CrossFit area. Recently, it has also opened Wafi Health Club & Spa and Mirdif Physiotherapy & Rehabilitation Center

Encounter Zone

Situated on the 3rd floor of the Wafi Mall, the state-of-the-art Encounter Zone entertainment center is a playground for people of all ages. The most popular attractions are the Crystal Maze, the horror chamber and the range of 3D films. The emphasis is on fun, fun and more fun, with both kids and big kids enjoying attractions, such as the virtual reality roller-coaster and the myriad arcade games.


  • Customer service desks
  • Dubai Police Payment Machine and ATM machines
  • Free WiFi
  • Gift vouchers
  • Luggage Storage
  • Baby strollers and wheelchairs
  • Baby changing rooms and Prayer rooms
  • Car park with spaces for more than 2,500 vehicles

Getting there

By Metro

The nearest Metro station is Dubai Healthcare City Metro Station on the Green Line, just a couple of hundred meters from the mall. Passengers from the Red Line should change trains at the BurJuman Metro Station.

Opening Timings

Saturday – Wednesday 10am – 10pm. Thursday – Friday 10am – 12pm

Wafi Mall Phone –  +971 43244555

Official Site – https://www.wafi.com

Wafi Mall Location – Wafi Mall is situated within Wafi City in the Umm Hurair district of Dubai, just off Sheikh Rashid Road, just 10 minutes from Dubai International Airport and Sheikh Zayed Road.


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