Ukraine International Airlines Office in Bur Dubai, Dubai, UAE

Ukraine International Airlines Office in Bur Dubai, Dubai, UAE

Ukraine International Airlines (UIA), PJSC is the flag carrier and the largest airline of Ukraine. The airline was established on 1992, with its head office in Kiev with its main hub at Boryspil International Airport outside of Kiev. UIA operates domestic and international passenger flights and cargo services to Europe, the Middle East, the United States and Asia.

Ukraine International Airlines Sales Office in Dubai

Ukraine International Airlines Dubai, United Arab Emirates Address:

Dubai – Sales Agency,
Sharaf Travel L.L.C
Khalid Bin Walid
Street Bur Dubai
United Arab Emirates

Phone:
+ 971 4 406 0530, + 971 4 397 8176

Ukraine International Airlines Official website: https://www.flyuia.com/ae/en/home

Ukraine International Airlines (UIA) Customer care

Customer careComplaints Group BookingCharter BookingPanorama Club contacts (Frequent flyer program)

To change your booking or book a flight online, ask questions about purchasing airline tickets, making changes to tickets or ordering additional services, you can contact the Ukraine International Airlines customer care

Phone: +38 (044) 581-50-50, +38 (044) 364-50-50

The Customer Relations Department business hours (Ukrainian time, UTC +2) are:
Monday – Thursday: 09:00 am – 06:00 pm; Friday: 09:00 am – 04:45 pm.

UIA Booking help department Email: bookinghelp@flyUIA.com, contact@flyUIA.com

If your inquiry is about booking a flight with UIA or making changes to your reservation, please contact UIA booking help department or the contact center

UIA Complaints

If you have any complaints or claims concerning the service on UIA flights, please contact:

UIA Customer Relations Group: Customerservice@flyuia.com (except flights to/from USA);

How to contact Ukraine International Airlines for Group booking?

Contact Ukraine International Airlines for group booking through the below link.

Group booking: https://www.flyuia.com/ua/en/forms/group-service

Ukraine International Airlines Charter Booking

To charter a passenger flight, contact Charter Flights Department

Phone: +38 (044) 581 56 25

Email: charter@flyuia.com

Ukraine International Airlines Panorama club contacts

Phone: (380-44) 581-52-52
Fax: (380-44) 230-88-66

Email: panorama@flyuia.com

Email: dubai@flyuia.com

Ukraine International Airlines Panorama Club (Frequent flyer program): https://www.flyuia.com/ua/en/panorama-club

Ukraine International Airlines helpdesk email: pshelpdesk@flyuia.com

*Request from flyUIA.com for International Sales Department 

Ukraine International Airlines Online Check-in | Flight Schedule |Flight Status

UIA-Online Check-inUIA Flight Schedule UIA Flight Status

Ukraine International Airlines Online Check-in: www.flyuia.com/online check-in

*UIA Check In available 24 hours before your flight departure time.

Ukraine International Airlines schedule here: www.flyuia.com/flight schedule
Ukraine International Airlines flight status here: www.flyuia.com/flight status

Ukraine International Airlines Special assistance

Passengers with disabilitiesPre-order the mealSpecial servicesPregnancy/Expectant mothers
Contacts in the USA for passengers with disabilities: 1-800-876-0114

Email: specreq@flyuia.com.

To pre-order the meal at Ukraine international airlines UIA: https://www.flyuia.com/ua/en/services/pre-order-meal#pre-ordered-meal

Request for special services in Ukraine international airlines UIA: https://www.flyuia.com/ua/en/forms/spec-service

Travel while pregnant in Ukraine International Airlines (UIA)

Expectant mothers can travel in Ukraine International Airlines until 35th week if it is single pregnancy and 32 nd week if multiple pregnancy.

  • parturient women can travel after delivery within 7 days.
  • newborn babies can travel under the age of 7 days.

If there is any complication, a medical certificate is required to travel in Ukraine International Airlines.

Ukraine International Airlines Medical form (MEDIF)

For more details, visit https://www.flyuia.com/ua/en/information/passengers-with-special-needs

*The medical certificate must be issued at most 7 days before the date of the beginning of the air carriage from the airport indicated on the ticket. 

Ukraine International Airlines Baggage Allowance, Lost&Found items and Delayed Baggage

Hand BaggageChecked BaggageExcess BaggageUIA Lost & Found contact details

Ukraine International Airlines Hand baggage allowance: 

Hand baggage allowance on Embraer-145 aircraft: 1 piece weighing up to 5 kg, maximum size of 105 cm (55 х 35 х 15 cm)

For all other classes: 7 kg – 115 cm (55х40х20 cm)

Ukraine International Airlines checked baggage allowance

Economy class checked baggage allowance in UIA: 23 kg

Business class checked baggage allowance in UIA: 32 kg

Ukraine International Airlines Excess baggage: Buy your excess baggage here

For more details about baggage, visit https://www.flyuia.com/ua/en/information/baggage/checked-and-hand#baggage 

Ukraine International Airlines Lost&Found Phone: +38(050)398-00-10, +38(050)398-00-11, +38 0482 39 37 10

Ukraine International Airlines Lost and found email: lost.found@aeh.aero

Is there any problem / complaint with reaching the Ukraine International Airlines in Dubai, United Arab Emirates Address or Phone number? Please report any issues using the below comment form.

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