Guide to UAE Wallet (UAEWallet) Application

Guide to UAE Wallet (UAEWallet) Application

Your smartphone is your passport.

UAE Wallet facilitate travel process at UAE Airports. By virtue of this solution, travelers can now use only their smart phones to pass through electronic gates within 15 seconds. This will simplify the travelers’ journey and make it a joyful experience.

Users can register to UAE Wallet any time before their travel day. After registering, users can present required travel machine readable barcodes generated within UAE Wallet APP to access airport electronic gates. Registered users can also view information of passport, residence visa, and emirates ID documents belonging to them and their dependents. This includes the ability to check documents validity.

The General Directorate of Residency and Foreigners Affairs in Dubai (GDRFA) has launched the UAE Wallet in line with the UAE vision 2021 and the directions of the wise leadership to avail easy and fast government services to all customers. One of the main objectives of UAE Wallet is to support seamless integration among different entities during the execution of a government services. The UAE Wallet helps smart transformation in Dubai and the UAE, including the materialization of zero-paper strategy declared by the wise leadership.

The UAE Wallet Project delivers an electronic repository for UAE nationals, and residents. It stores personal official documents including scanned and electronic copies of identity documents, passport copy, personal image of customers and their dependencies. It also provide users with the required functionalities to easily maintain the documents with updates, uploads, and the ability to access on need or share documents when required by government entities for the quick and easy processing of government services and transactions.


How to use UAE Wallet Application?

Install the UAEWallet application from Google Play Store or Apple App Store.

Open the app and select language

Sign up on the UAEWallet applicaton. Click on the “Not Registered? Register New User” text

Enter your Emirates ID number to proceed

Enter your Date of Birth

Enter your mobile number

Answer the security questions


Now, you’ll receive OTP on your selected mobile number, if the answers to the questions are correct. Enter the OTP and complete the registration.

Enter your username, password and email to complete the registration.

Once you register, app will redirect you to the login screen. Login with the username/password.

Click the “Start Traveling Process” button. Then select Arrival or Departure.

After selecting, click the “Start here” button

The application will show both Emirates ID and Passport.

Select the document requested by the Smart Gate and show it at the barcode reader. (Increase your phone screen brightness to maximum while you show the barcode)

Share your feedback and experience about the UAEWallet app using the comments section below.

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  1. I tried to use the UAE wallet application at Dubai airport. The scanners didn’t read my Samsung phone app even after trying multiple times. The trick was to increase the display brightness to the maximum before scanning the bar code.

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