The Dubai Mall: Phone number, Location, Mall/Store Hours, Shops, Offers, Events, Activities

The Dubai Mall: Phone number, Location, Mall/Store Hours, Shops, Offers, Events, Activities

As the world’s largest destination for shopping, entertainment and leisure, the Dubai Mall has much glory and accolades. Located in Downtown Dubai, it was opened on 8th  May 2009, with about 635 retailers, marking the world’s largest-ever mall opening in retail history. The Dubai Mall includes 1,200 Stores, 22 cinema screens plus 120 restaurants and cafes. It has over 14,000 parking spaces across 3 car parks too. So if you are thinking of travelling to UAE, even just for a stopover, this is certainly the right place to hit.

The Dubai Mall (Shopping and Dining) in Financial Center Street, Dubai Address, Customer Care Phone Number, Email, Website, location, Mall/Store Hours, Shops, Offers, Events, Activities

Address: Financial Center Street, Along Sheikh Zayed Road, Next to Burj Khalifa – Dubai – United Arab Emirates.

Phone Number: +971800382246255

Opening Hours: Sunday to Thursday – (8am to 12am) Friday and Saturday – (8am – 1am)




Map: View Google direction here.

About The Dubai Mall

Opened: 4 November 2008

Owner: Emaar Properties

Floors: 4

The Dubai Mall Shops

Featured Categories Brand Occasions
Electronics BVLGARI Anniversary
Fashion – Children Cartier Back to School
Beauty & Fragrances Chloé Birthday
Fashion – Men Chopard Boutique Eid
Fashion – Women Christian Louboutin Festive Season
Home Henry Jacques Gifts for Her
New Stores at The Dubai Mall Level Shoes Gifts for Him
Toys Louis Vuitton Housewarming
Roberto Cavalli Souvenirs
Symphony Travel
Tiffany & Co. Wedding

Quick Facts about Dubai Mall

Here are 10 facts about the mall and probably the reason it sees 75 million visitors per year:

  • It is the largest mall in the world by total area at 1,124,000 square meters, equivalent to 50 football pitches.
  • Total Gross Leasable Area(GLA) is about 3.8 million sq ft
  • It holds world record as the most visited shopping destinations of 2013 with annual visitors of 75 million.
  • Dubai Mall is home to 1200 shops.
  • It has the world’s largest suspended aquarium, Dubai Mall Aquarium, home to 33,000 marine animals.
  • The aquarium’s acrylic panel holds the Guinness World Record for the largest of its kind weighing more than 2, 45,000 kilograms.
  • Reel Cinemas of Dubai Mall are among the largest cinema screens in the world.
  • Candylicious , the largest sweet shop in the world is inside Dubai Mall.
  • It has a 250 room luxury hotel , SEGA Indoor theme park, Olympic sized Dubai Ice Rink and over 120 restaurants.
  • Dubai Mall is equipped with a parking facility to park 14,000 cars.

The Dubai Mall Services

Free Wi-Fi Lost and Found
Shop & Deliver Prayer Rooms
Shop & Drop Service Power Banks
Touchmaps Car Window Tinting
In-Mall Chauffeur Service Wheelchairs
Mall Guide & Mall Map Careem & Uber
Public Transportation In-Mall Childcare Service
Security & ERU Luggage & Bag Drop Service

Anchor Stores

The prime anchor stores at the Dubai Mall are Bloomingdale’s, Galeries Lafayette, Paris Gallery, Mark & Spencer and Debenhams.


The full-line department store of US, first time ventured in UAE. The upscale department store has the world’s top brands in three levels of designer labels in apparel and accessories. For haute couture, head to the main store with 3 storeys – Level G to Level 2. The home store at Level LG offers furniture, textiles, glassware, ceramics and home décor items.

Galeries Lafayette

This elegant designer department store adds a French touch to the Dubai Mall. It is the largest department store in Dubai spreading over 3 floors of the Dubai Mall. Departments include men’s fashion, women’s fashion, children wear, cosmetics, fragrances and home ware. The most impressive of the lot being women’s fashion; brands include Armani, Cavalli Class, Hoss Intropia, Missouni, Pinko, Reiss and more. The Lafayette Gourmet in-house food store stocks a range of original and innovative edible treats with an option to dine in too.

Fashion Avenue

A dazzling medley of brands, Fashion Avenue is at the southern edge of the mall spreading over Level G and Level 1.  Stores on the ground floor include Burberry, McQueen, Oscar de la Renta, Jimmy Choo, Armani Louis Vuitton, Gucci, Dior and many more. On its first floor, you will be bombarded with a wide variety of stores, including Hermes, Dolce & Gabbana, Roberto Cavalli, Gina, Ralph Lauren, Chanel, Lanvin, Hugo Boss and Elie Saab and a whole lot more. Here, you get to shop for stylish and cool items from an endless array of mid-fashion and upscale retail outlets. Plus, its first floor has a plethora of classy shops like Marc by Marc Jacobs, Carolina Herrera, D&G, Blumarine, MCM, and Jean Paul Gaultier.

Grand Atrium

The Grand Atrium is home to a number of luxury jewelers and watchmakers. Famous stores include Rolex, Cartier, Chopard, Patek Phillipe, Breguet, Bvlgari, Hermes and Tiffany & Co.  Above the main entrance to the Dubai Mall on Level 1 of the Grand Atrium is the mall’s newest Starbucks store.

Level Shoes

While the mall has virtually every fashion store you can think of, it also has two dedicated areas just for shoes – every woman’s dream! Level Shoe District has 9,6000 sq ft dedicated to designer footwear and the recently opened Shoe Box, located on the first floor of Galeries Lafayette. Spread over 500 square metres it offers more than 400 pairs of shoes.

Super Market

Waitrose -The UK supermarket group has a large store on Level LG, expanding over 55,000 sq ft. It has market style fresh fish, meat, fruits, vegetables, cheese, frozen produce, bread and pastries along with a wide selection of everyday, exotic and rare fruits.

Other Stores

Kinokunya – This massive bookstore is located opposite the Metro link on the second floor, beside the Sony and Sharaf DG stores. It is the UAE’s biggest book store stocked with more than half a million books, magazines and comics in English, Arabic, Japanese, French, German and Chinese. It also has Kino Café serving basic iced drinks, juices and Japanese snacks like Edamame.

Hamleys – The world’s most famous toy store from the UK is here on Level 2 beside Kidzania. It offers a wide range of premium toys, gifts and gadgets. Added to this there are regular workshops and events where children can meet their cartoon characters.

Virgin Megastore – It is a haven for all music lovers. It has an array of products, from music CDs, DVDs, Blu-ray Disks to books and electronic products like gaming consoles, mobile phones and MacBooks. Tickets for many concerts and events in Dubai can be purchased from here.

Food Courts and Restaurants

There are two main food courts at the Dubai Mall, one at Level 2 and the other on Level LG. The one on Level 2 is the largest and is convenient for those visiting Reel Cinema or KidZania. Level 2 food court has famous eateries like KFC, Kebab Grill 44, Karam Express, Jollibee, Pad Thai, Charleys while Level LG has Zaatar W Zeit, Nordsee, Shamiana and India Palace Express.

Nordsee – The German seafood chain at Level LG offers a variety of healthy sea food like pan-fried prawns, smoked herrings, lobsters along with fried Bremer sandwiches.

Kebab Grill 44 – An Indian restaurant, serving authentic North Indian Cuisine; signature dishes are  Butter Chicken, Rogan Josh, Murgh Malai Tikka, Paneer Makhni and Mutton Biryani

The Dubai Mall Entertainment and Attractions


Dubai Aquarium – Its ground level is home to the Dubai Aqaurium, housing over 33,000 aquatic animals and the world’s largest acrylic panel. It has. Activities include underwater cage snorkeling, a 48 meter walk-through which would provide you 270 degree views, glass bottom boat ride and shark dive which will let you swim within inches of a large variety of sharks and rays.

Dubai Mall Waterfall – Dubai Mall won’t stop surprising you with lots of things to do. There’s one installation art that impressed visitors the most—the Dubai Mall Waterfall where silver-colored sculptures of divers complement the cascading, gentle flow of the waterfall itself.

Sega Republic – Sega Republic, the high adrenaline indoor theme park spreads across 76,000 sqft. You can experience more than 170 Sega games in one house here and there are plenty of high adrenaline rides!

Olympic Size Skating Rink – There is an Olympic size ice rink in the mall that has a 1.5 inch ice bed, twice the thickness of an NHL ice rink. Located on the ground floor and extended to the second floor, it is the right place to play ice hockey, and ice skating.

Reel Cinemas – Largest Cineplex in the UAE; The flagship 22-screen Reel Cinemas at The Dubai Mall offers a movie screening experience that is so surreal that you may want to pinch yourself.

World’s Largest Candy Store – For all the sweet lovers and candy crushers, this is almost like all your sugar loaded dreams come true! The world’s largest candy store, Candylicious spans over 10,000 square feet.

 155 Million Year Old Dinosaur – Taking center stage in Dubai Mall is the Dubai Dino, a genuine fossil of a Diplodocus longus, a long-necked, whip-like tail sauropod that roamed the face of the earth more than 150 million years ago.


  • Eight guest service desks
  • Mobile charging stations and ATM machines
  • Concierge Lounge (porter and lockers)
  • Free WiFi
  • Porter service, Delivery Service
  • Emaar gift cards
  • 24-hour on-site security
  • Dubai Mall App
  • Emirates Post letterbox
  • Sleep Pods Lounge
  • Kiddie carts and Children’s wrist bands
  • Baby strollers and wheelchairs
  • Baby changing rooms and Prayer rooms
  • Specific taxi stands, all clearly signposted
  • Over 14,000 parkingspaces across 3 car parks, with valet services and a car locator ticketing system

How to Reach The Dubai Mall by Bus Stop/Metro station/ATM?

By Metro

To get to the Dubai Mall by metro, take the Red Line to the Burj Khalifa/Dubai Mall Station. The station connects to the mall via a long, airconditioned bridge. The walk to the metro takes about 15 minutes. You can also catch a feeder bus from the metro station. If you arrive by metro, you will exit onto the 2nd floor of the mall.

By Bus

Bus service 27 goes to the Dubai Mall. It departs from the Gold Souk Bus Station in Deira.

Nearby Bus Stop

By Taxi

Every Taxi driver knows how to get to the Dubai Mall. For departing, you don’t have to book as the main taxi rank is at the ground floor near Waitrose supermarket.

By Car

If you’re arriving by car, you need to leave Sheikh Zayed Road at Interexchange 1 and take Doha Street, now called Financial Centre Road. It is clearly signposted to Dubai Mall.

There are 6 parking areas; you can park according to your intended destination. Velvet parking and car washing services are also offered.

  • Grand Parking Level 1 – for Paris Gallery, Lafayette, Grand Atrium, Dubai Aquarium and Bloomingdale’s
  • Fashion Parking Level LG – for At The Top Burj Khalifa
  • Fashion Parking Level G or 1 – for Fashion Avenue
  • Cinema Parking Level G – for Dubai Ice Rink
  • Cinema Parking Level 1 – for Marks & Spencer, Debenhams
  • Cinema Parking Level 2 – for KidZania, ReelCinemas

Nearby ATM

  • Al Masraf Bank ATM
  • Emirates NBD ATM Machine
  • Samba – ATM – Dubai Branch

Setting up a new standard for leisure, entertainment and shopping experience, the mall is loved by visitors who come to witness its grandeur from across the world. With entertainment and amusement facilities like no other, the Dubai mall sets a benchmark of the ultimate experience for the world.

The Dubai Mall Gallery

FIFA 2022 collections at The Dubai Mall

Download The Dubai Mall App on Google Play store, Android/Apple store, ios, mac

Contact The Dubai Mall on social media

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