YAP (Your Digital Banking App) Dubai Customer Care Phone, Email, How to create an account and use the YAP?

YAP (Your Digital Banking App) Dubai Customer Care Phone, Email, How to create an account and use the YAP?

What is YAP?

RAKBANK provides this digital banking application YAP for the users to make the digital and in-store spending easier.

YAP is a digital banking application with banking services provided by RAKBANK. YAP brings innovative finance solutions to users, making it easier to send, spend and manage your money. You can easily open an account in seconds from your mobile for free, with no minimum balance or salary requirements necessary. Once you create your account with YAP and complete a successful identity verification, RAKBANK will generate an IBAN for you, and YAP will deliver a debit card to your doorstep, free of cost.

Founder of the YAP: Marwan Hachem

Co-Founder of the YAP: Anas Zaidan

How to create YAP account?

Download YAP mobile app on your device

  1. Create / Register a user and password
  2. Once you have created / registered an account with YAP, verification will be asked by proving the ID proof
  3. After that RAKBANK will generate an IBAN for you
  4. You will get a debit card delivered at your doorstep.

Cost: Free

YAP official Website: https://www.yap.com

YAP Young for kids account and YAP Household to manage household salaries will be coming soon

YAP Samsung Pay

How to use Yap card in Samsung Pay?

  1. You need to add your YAP card to the Samsung Pay wallet app
  2. Open the wallet app and press the plus (+) symbol
  3. Select your YAP Card and confirm the selection to use the card
  4. You can use Samsung Pay at in-store shopping / online and select the YAP card at checkout.

For more details, visit here

YAP Apple Pay

How to use Yap card in Apple Pay?

  1. You need to add your YAP card to the Apple Pay wallet app
  2. Open the wallet app and press the plus (+) symbol
  3. Select “Add a different card”
  4. Now turn on the camera to scan your YAP Card
  5. Confirm the selection to use the card
  6. You can use the Apple Pay at in-store shopping / online and select the YAP card at checkout.

For more details, visit here

How to pay bills with YAP?

YAP Customers can use the bill pay feature to pay the bill.

  1. Press “YAP it” on the dashboard
  2. Select “Pay bills”
  3. You can also set up for the auto payment

YAP Customer Care Phone Number

Phone: +971 600 55 1214

YAP Account Charge / Fee

YAP IBAN ACCOUNT & DEBIT CARD
YAP IBAN Account & Debit Card Free
Minimum Balance Requirement No Minimum Balance
Account Closure Fee (applicable if account is closed within 12 months) AED 100.00
Card Re-Issuance Fee AED 50.00
Manager’s cheque AED 50.00
FUND DEPOSIT INTO YAP IBAN ACCOUNT
Cash Deposit at RAKBANK ATM Free
Local Inward Transfer to YAP IBAN Account AED 1.00
Local Inward Transfer to YAP IBAN Account – From Non-AED Currency AED 20.00
YAP to YAP Transfer Free
Top up via Credit Card / Payment Gateway 2.55%
CARDS TRANSACTIONS
ATM Withdrawal at RAKBANK ATM Free
ATM Withdrawal at any UAE ATM (Other than RAK Bank ATM) AED 2.00
ATM Withdrawal within GCC AED 6.00
ATM Withdrawal at International ATM AED 20.00 + 2% Transaction Fee
Balance Inquiry at RAKBANK ATM Free
Balance Inquiry at any UAE ATM AED 1.00
Balance Inquiry at any GCC ATM AED 3.00
Declined ATM Transactions AED 1.00
E-Commerce Transactions within UAE Free
POS Transactions within UAE Free
POS Transactions Outside UAE*** 1.99% Transaction Fee
E-Commerce Transactions Outside UAE*** 1.99% Transaction Fee
FUND TRANSFER & REMITTANCE
Local Outward Transfer from YAP IBAN Account AED 2.00
EFT Investigation for TT amendment/cancellation request etc. AED 50.00
International Outward Transfer from YAP IBAN Account via Swift/RMT** As applicable (refer to remittance & swift schedule)
YAP ACCOUNT STATEMENT CHARGES
IBAN Account Statement on Mobile App Free
IBAN Account Statement Hard Copy (with Stamp)* AED 25.00 (Delivery Charges may apply)
YAP PACKAGES
B2C Spare (Virtual) Prepaid Card AED 6 Annual Fee
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