XLine Dubai Customer Care Phone Number, Address, Email, Hours, Cost, Age limit, Duration, How to reach

XLine Dubai Customer Care Phone Number, Address, Email, Hours, Cost, Age limit, Duration, How to reach

XDubai Line Marina is the World’s Longest Urban Zipline.

Meters High: 170

Long: 1 KM

Line: Double

XDubai encourages this all-action adventure as the city comes together to experience the thrill of an active life. By partnering with the top local and international sports brands and athletes, XDubai will take Dubai’s sports scene to the next level and become the adrenaline capital of the world.

XLine Dubai Customer Care Phone number and other Details

Address: Dubai Marina Mall – Dubai Marina – Dubai – United Arab Emirates

Phone Number:+971565076366

Email: xline@xdubai.com

Opening Hours: Sunday to Friday – (2:30PM 9:30PM), Saturday – (8:00AM – 9:30PM)

Website: https://www.xdubai.com/

Map: View Google direction here.


  • X Dubai Line
  • X Dubai Park
  • X Dubai Park JR
  • X Dubai MX Ride
  • X Dubai Shop

XLine Dubai Cost

  • Solo zipline is AED 650
  • Friend or family member costs AED 1200

How to Book a Online Tickets in XLine Dubai?

Payments Methods

  • Debit or credit card
  • Purchased at the XLine booth
  • Cash payment
  • You can also pay cash at the Platinumlist partner locations

How to join XLine Dubai Club?

Eligibility / Age Limit for XLine Dubai

  • Ages 12-65 (parental consent required in person for those under 18 years of age) 45 – 100 kg taller than 130 cm.
  • Modest comfortable clothing and closed shoes – no skirts, dresses, or flip flops.
  • Good medical condition.
  • Not pregnant.
  • Free of existing or recurring injuries.
  • Not under the influence of drugs, alcohol, or any other substances that impair judgment (e.g. medicine).
  • Free from serious physical or mental disorders that would not allow you to complete the physical and mental tasks asked throughout the ride.
  • Free from medical conditions that require immediate medical attention.
  • On entry, the customer must present a valid photo identification document such as original emirates ID, driving license, or original passport along with matching name on the debit/credit card that was used for purchase.
  • The name on the identification document must match the individual rider who is participating in the XLine.
  • Tickets are valid for one person per ticket. The ticket is valid only for the specified person and time mentioned on the ticket and cannot be reused across multiple bookings.
  • Ticket resale is strictly prohibited, tickets purchased by ticket resellers will be canceled and will not be refunded.

Dress Code

  • Simple comfortable clothes and shoes. No skirts, dresses, scarves, flip.

How long is the longest zipline in Dubai?

  • Meters High: 170
  • Long: 1 KM
  • up to: 80 KM/H
  • Line: Double
  • Harness: Superman
  • Safety Standards: Highest
  • Video and Digital Photos included

How to Reach XDubai Line by Bus / Metro Station/ Hosiptal?

Nearby Bus Stop

Nearby Metro Station

Nearby Hospital

  • Al Zahra Hospital Dubai
  • Dubai London Clinic and Speciality Hospital
  • Al Kuwait Hospital Dubai


1. How many can ride at a time?

  • XLine Dubai Marina is a double line experience, which means 2 people can ride next to each other at the same time.
  • 1 adult per line.

2. How fast will I go?

  • You could reach the top speed of 80 km/h.

3. Can I get photos and/or video footage of my XLine experience?

  • Yes! A camera will be attached to your helmet throughout the experience.
  • A personalized video and photos will be sent to the email you used to register.

Contact XLine Dubai on social media

XLine Dubai Gallery

Is there any problem with reaching the XLine Dubai Customer Care Address or Phone number? Please report any issues using the below comment form.

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