List of Services / Facilities and discounts available from Dubai Municipality Government for People of Determination (Disability) card in Dubai, UAE
| Department | Purpose | Card service | Contact no |
| Water and Sewage treatment station | Organic fertiliser | People of determination can obtain this service by phone without the need to attend the water and sewage treatment station in person. This includes delivery of the fertiliser to the place requested by the customer by calling the contact number | 333141104 extension 405/229/226. |
| Cattle Services | This service provides cattle slaughter services and home delivery to people of determination and Dhakhar Card holders | 267252504 extension 200.
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| Technical Report Application Service | To determine building damage and necessary maintenance work: This service is provided to people of determination in their homes to fill in the application, take all requested documents, and pay the fees.
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606688204 | |
| Basic Extension Plan Design Application Service for Residences/Citizens’ Farms | This service is provided to people of determination. (People of determination will be visited in their homes to fill in the application and take all required documents. They will then be visited again to approve the preliminary plans, pay the fees, and receive the license). | 606688204 | |
| Planning Permit Request Service (change of use, merge/divide land, request to add a second villa on the plot of land) | The request will be received and submitted by a Dubai Municipality representative. People receiving this service will be visited again to deliver the planning reply to the house of those concerned. | Dubai Municipality’s contact centre : 800900
Email: info@dm.gov.ae |
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| Additional Land Purchase Inclusion Application Service (adjected space unused in plans) | This service is provided to people of determination in their whereby the application with be received and submitted by a Dubai Municipality representative. People receiving this service will be visited again to deliver the planning reply to the house of those concerned.
Priority given to people of determination who are citizens and own a 5% stakes in a company. |
Dubai Municipality’s contact centre : 800900
Email: info@dm.gov.ae |
Services
| Department | Services | Phone | ||
| Dubai Customs | Exempt from customs fees on cars and special needs accessories (for GCC citizens). | 04-4177777 | ||
| Mohammed Bin Rashid Housing Establishment | Provision of housing grants to citizens to be ready for use by people with disabilities. | – | ||
| Etisalat | 50% discount on a selection of freedom packages. – Go to an Etisalat service centre and show disability card to receive the discount. |
101 | ||
| Dubai Civil Aviation Authority | – Free parking (short stay – Parking A) – Priority to complete all transactions. – Provision of client welcome service from parking. |
80083222 | ||
| Du | · Du provides 50% discount on monthly subscription fees on any plan selected by a client with disabilities.
· For clients holding the below card can obtain a 50% discount on monthly subscriptions to the smart package or the Emirati package. · A 50% discount will only be granted by permitted retail stores. |
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| Legal Affairs Department, Dubai Government | – The Legal Affairs Department at the Government of Dubai allows people of determination to obtain legal services provided by the department at their residence free of charge through the “Call, We Come” service* according to procedures approved by the department. | 04-3533337 | ||
| Dubai Electricity and Water Authority | 50% discount for citizens on:
· New application registration, registration fees. · Final invoice issuance fees. · Issuing a clearance letter. · Metre inspection fees (in the case the metre is in good condition). · Free updating of subscriber’s information. |
04-6019999 | ||
| Dubai Culture and Arts Authority | · Free entry to the House of Sheikh Said Al Maktoum.
· Free entry to Dubai Museum. |
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